Delete your Swipe account

How to request deletion

In the Swipe app

Open the Swipe app and go to Profile → Manage account → Delete account, then confirm. This works for both client and provider accounts.

By email

If you can't access the app, email us from your registered address and we'll process the deletion:info@swipe-service.de

What happens to your data

When you delete your account it is deactivated immediately and scheduled for permanent erasure after a 30-day grace period. You can restore it during those 30 days by signing in again and reactivating; after 30 days the deletion is permanent.

Data that is deleted

Your name, email address, phone number, profile photo, login credentials, service areas, and provider details (company information, qualifications and portfolio files) are permanently anonymized or erased.

Data that is retained

Invoices and payment records are kept in pseudonymized form for the retention period required by law (e.g. German §147 AO / §257 HGB), after which they are deleted. They are no longer linked to your identity.